As the primary resource for your system support and maintenance issues, AIM Technologies offers the services of a fully trained and certified staff of technical support professionals. AIM Technologies' support technicians have experience and backgrounds in business management, accounting, software development, and numerous system implementations. Because these technicians are usually involved in the installation and implementation phases of our engagements, they are often intimately familiar with your company, your business practices and the details of your operations and computing environment. This familiarity, combined with our professional experience, is your assurance that your company will benefit from the highest quality support available.

To complement the on-site support provided by AIM Technologies, our customers also have access to the highly regarded support options available directly from Microsoft Dynamics GP (Great Plains) Business Solutions, including guaranteed response times and incoming call guarantees. More information about the support options available can be found in these support plan materials from Microsoft Business Solutions.